Effective Date: July 1, 2026

This Refund Policy applies to all purchases made through the METHOD X GROUP HUMAN ACADEMY website and related services.

 

1. Eligibility for Refunds

Refunds may be issued in accordance with applicable laws of the State of California.

Refunds may be considered under the following conditions:

• The purchased course or program has not yet started;

• There are verified technical issues that prevent access to purchased content and cannot be resolved within a reasonable time;

• Other cases required by applicable consumer protection laws.

All refund requests are reviewed individually.

 

2. Refund Request Time Frame

Refund requests must be submitted within 14 days from the date of purchase.

Requests submitted after this period may not be eligible for a refund unless required by law.

 

3. Refund Process

To request a refund, you must contact us via email or phone using the contact details below.

If a refund is approved, it will be processed using the original payment method.

Refund processing time is typically up to 10 business days, depending on your bank or payment provider.

 

4. Non-Refundable Items

Certain purchases are non-refundable, including but not limited to:

• Digital gift certificates (where applicable);

• Completed or fully accessed digital courses or materials;

• Any services or products explicitly marked as non-refundable at the time of purchase.

 

5. Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in suspension or termination of access to our services.

We encourage users to contact us directly to resolve any payment or service issues.

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6. Contact for Refunds

For all refund requests or related inquiries, please contact us:

METHOD X GROUP HUMAN ACADEMY
Email: info@methodxgroup.com
Phone: +1 (323) 909-9933

We aim to respond to all refund inquiries within a reasonable timeframe.